Photos, video & GPS

Every estimate has a place for photos, video, and a location fix — either tied to one tree, or to the property as a whole.

Per-tree or property-wide

Each tree’s row has its own photo section, for anything specific to that one trunk. There’s a separate section not tied to any tree, for the driveway, the whole yard, or anything else that doesn’t belong to a single row. Each of those spots holds up to four photos and one video — plenty for a normal job, but a limit, not an unlimited roll.

Capturing a location with a shot

A “Capture GPS” button sits next to each photo section. Tap it before you take a photo and your device’s location is attached to whatever you upload next — it also moves that tree’s pin on the map, so the pin and the ground truth line up. It’s two taps, not one: capture the location, then add the photo, in that order.

What to shoot

There’s no requirement here, but a few shots are consistently worth the extra thirty seconds: the hazard itself (the lean, the deadwood, whatever’s driving a multiplier you ticked), the access route your crew or equipment will need, and where debris or a felled trunk will actually land. A photo answering “why did this cost what it did” saves a callback later.

Uploading while online

With a connection and a saved estimate, a photo or video uploads the moment you add it — no separate step. A thumbnail appears once it’s through.

No signal

Without a connection, the same capture still works — it queues on your device instead of uploading right away, and catches up once you reconnect. See Working offline for what that queue can hold and when it warns you.

What to watch out for

A photo a homeowner already sent through their online estimator shows a “from homeowner” mark and can’t be deleted from here — it’s their record, not yours to remove. Anything you capture yourself can be deleted if you need to redo it.