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Species classification & your species list

In the field app’s estimate editor, a Classify button on each tree turns its photos into a species suggestion, a condition note, and anything worth a closer look on site.

Once a tree is saved with at least one photo, a Classify button appears on its row. It weighs that tree’s photos together with the estimate’s location — a species common to your area is more likely to be right than a look-alike rare in it, so the location sharpens the pick as well as the confidence behind it. Classify needs a live connection; it isn’t available while you’re working offline.

  • A suggested species name, and a scientific name when it’s confident enough to give one.
  • A confidence level — high, medium, or low — with a short note on why.
  • A brief, arborist-framed narrative describing the tree’s apparent condition.
  • Any pest, disease, or structural concerns, listed as areas to investigate on site — never a diagnosis and never a prescribed treatment. Read them as a prompt to take a closer look, not a verdict.

It suggests, it never fills the field for you

Section titled “It suggests, it never fills the field for you”

The species field on that tree stays exactly what it was until you click Use this species. Nothing is written automatically, and running Classify again doesn’t touch the field either — it’s suggest-and-confirm every time, precisely so a stray tap can’t overwrite a species your crew already typed in.

A classification is for your own use in the field. It never appears on anything the customer receives, and it’s left out of what’s sent to your CRM if you’ve connected one — it exists to help you and your crew, not to speak for the business.

Running Classify draws on your account’s credit balance, whether or not you end up using the suggestion.

Settings → Species maintains the list your crew picks from when typing a tree’s species in the field app — start typing and it narrows to matches, or add something that isn’t on the list yet. The same tab has an “Ask for tree species” toggle that also puts a species question in front of homeowners on your online estimator, with “Unsure” always available as an answer. Ask AI can help you build the list out — see The AI assistant in Settings.

A low-confidence result usually means the photos or a missing location left too much ambiguity — treat it as a starting point for your own look, not a final answer.